Proactive monitoring and maintenance of networks, servers and endpoints across the platform company and every add-on, so problems are fixed before users notice them.
NOC monitoring of networks, servers and endpoints
Patching and updates, kept current
Multi-site and distributed teams
Network KPIs and QBRs for the sponsor
Diligence
First 100 days
Run the hold
Exit
Network management is the day-to-day work of keeping a company’s networks, servers and endpoints running: monitoring them, maintaining and patching them, and fixing problems before they reach users.
For a PE-backed company, it also means holding one standard as add-ons arrive, so a growing estate stays simple to run, secure and easy to report on.
Is the network stable enough to run the business from the first day of new ownership?
How does each acquisition’s network join the platform’s standard?
Is every office, branch and remote worker supported the same way?
Are servers and devices patched and up to date?
Can the operating partner see how the network is running at every company?
Will the network hold up in a buyer’s diligence?
Five areas, run the same way at the platform company and every add-on.
Networks, servers and endpoints watched by our NOC, so problems are spotted and fixed before users notice them.
Networks, servers and endpoints monitored by our NOC
Alerts triaged and acted on
Problems fixed before users notice them
Updates applied and tracked across devices and servers, so systems stay current without anyone chasing them.
Operating system and software updates
Patch status tracked across devices and servers
Maintenance scheduled around the business
Multi-site and distributed teams supported the same way, whether people work at a main office, a branch or from home.
Main offices, branches and remote workers
One configuration standard across locations
New sites set up to the same standard
When the platform buys a company, its networks and systems move onto the same standard as part of the integration plan.
Add-on networks moved onto the platform standard
Integration work planned into the 100-day plan
Progress kept on track by a PMO
Network KPIs roll into sponsor-ready reporting and QBRs, so the operating partner can see how every company is running.
Network KPIs for every company
Reviewed with the sponsor in QBRs
One portfolio view for the operating partner
Most providers run the network and stop there. Compello runs it as part of the investment, with one senior team, one standard and reporting the sponsor can use.
We work as operators, so every network decision ties back to EBITDA and exit value, not just uptime.
The senior team that diligences the deal and delivers the 100-day plan stays on to run the network through the hold.
Every portfolio company runs the same way, so the estate gets simpler as it grows and companies can be compared side by side.
Something we haven’t covered? A partner can answer it on a short call.
Network operations center (NOC) monitoring of networks, servers and endpoints, patching and updates, support for multi-site and distributed teams, and sponsor-ready reporting on how every company is running.
Yes. As part of integration, an add-on’s users, email, networks and systems are brought onto one standard, with a PMO keeping the work on track.
Yes. Network management covers multi-site and distributed teams, so every location runs on the same standard and is monitored the same way.
No. Network management is one of seven managed IT services. Most companies start with a small, defined first step and add only the services that pay off.
A 24/7/365 help desk with L1 to L3 support and SLA-backed response for every portfolio company.
Cloud and on-premises environments run to one standard that scales with the portfolio.
Layered backup and recovery, tested regularly, so an outage or attack doesn’t stop the business.
Phones, meetings and messaging on one platform across every location and add-on.
Licensing, security settings and administration, plus the devices people use every day.
CISO-led security with MDR, a SOC and vCISO, reported in a way the board can trust.
Book a complimentary technology and security review with a senior Compello operator, and see where the network stands today.
